General information

Our Company can ship the products purchased through the online store to any region in Asia as well as to different countries all over the world. Click on the list of the coutries in the top right corner to see if your country is available.

Products once ordered and paid for are shipped via VNEXPRESS.

Preparing an order

An order is prepared to ship within 1-2 business days upon confirmation of payment. Payment is considered confirmed when the money is deposited into the Company's account.

Shipping time

Shipping of your order usually takes 5-7 business days and depends on the country of destination for the shipment.

Upon placing an order in our online store this order will be automatically assigned a number and a notification will be send to the email address that you specified in the order form. You can track your order using this number.

Shipping cost

Charge for your order depends on the country of destination for the shipment and the weight of your order. After you place your order corporate manager will inform you about shipping cost by mail.

Perhaps, you should pay import taxes, customs duties, etc. These expenses are not included into delivery payment, and they will be billed separately.

Please, consult your country's customs office to make sure that all ordered products are allowed for import and if any additional permits or licenses are required.

Siberian Health is not responsible for customs delays or confiscated orders.

Contacts

Should you have any more questions about the service please contact us by phone: +(84)437836033 or email: asia-shop@sibvaleo.com